Policy
Our policies have been thoughtfully developed with careful consideration to ensure that we continue to uphold the high standards of care and service you have come to expect from us. We are committed to providing you with an exceptional experience while maintaining transparency and integrity in everything we do. Your trust and satisfaction remain our top priority.
Cancellation Policy
A minimum 24-hour notice is required for cancellations or rescheduling, in accordance with our cancellation policy. Failure to provide notice, or a no-show, will result in the full treatment fee being charged.
Sickness Policy
If you are unwell and need to cancel your appointment, please notify us before 9:00 AM on the day of your appointment.
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Phone: 236-470-5562 (If calling outside of business hours, please leave a voicemail.)
After 9:00 AM, cancellations will incur a full treatment fee, unless we can fill the appointment slot. Thank you for your understanding and cooperation.